Terms and conditions

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Service Level Agreement

Please read carefully and familiarize yourself with this Privacy Policy to connect searchAir Network application and contact us at info@searchairbd.com if you have any questions.

target icon Subscriber will declare that the information and data given are correct. In case of any false information, the Subscriber will be liable to appropriate legal action.

target icon Subscriber will not share his/her connection with anybody’s PC or use more computers than mentioned. Otherwise, Ideal Communication Services can discontinue the line.

target icon searchAir Network may install HUB/Switch or another device any time and the Subscriber is obligated to provide space and power outlet for that purpose.

target icon Due to an electric short circuit to thunder if any damage occurs searchAir Network are not responsible for it.

target icon The one-time installation charge (OTC) is not refundable.

target icon The monthly bill or line rent has to be paid to searchAir Network on a prepaid basis.

target icon If the bill is not paid on a prepaid basis of the respective month to the searchAir Network office, the line will be blocked without any prior notice. It may take 24 (Twenty four) hours to un-block the line, once it is blocked.

target icon searchAir Network may charge or modify this agreement of prices and may discontinue or revise all other aspects of the internet service at its own discretion and with prior notice.

target icon The subscriber would not able to change his/Her time slot for the first 3 (three) months. After that, if the Subscriber wishes to change his/her time slot, searchAir Network will charge Tk. 500 ( Five hundred) as conversion charge.

target icon The subscriber will be able to unblock his/her line within 3 (Three) months by paying the last billed amount in full (No concessions possible) with the current month’s bill in advance.

target icon Subscriber can stop his/her internet service by completing a short formality with searchAir Network one month earlier.

target icon After unsubscribing our connectivity searchAir Network with take-back cables and other devices which we have been providing to establish a connection.

target icon The subscriber shall not use the connection for any illegal purpose.